Shipping policy

Thank you for shopping at Velmorastore.in. We are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below.

1. Order Processing Time

All orders are processed within [1-2 Days] after confirmation.

1; Orders are processed on business days (Monday to Saturday, excluding public holidays).

2; Orders placed after business hours may be processed the next working day.

3; During high-demand periods, processing times may be slightly extended.

Once your order is processed and shipped, you will receive a confirmation email.

2. Shipping Methods

We partner with trusted courier services to ensure safe and timely delivery.

Available shipping options may include:

1; Standard Shipping ( UPIs, Debit Card or Credit Card)

2; Express Shipping (if available)

3; Cash on Delivery

Shipping options will be displayed at checkout, where applicable.

3. Delivery Timeframes

Estimated delivery time:

1: Standard Shipping: [4-5 BUSINESS DAYS]

2: Express Shipping: [2-3 BUSINESS DAYS] (if available)

Delivery timelines may vary depending on your location and courier service availability.

Please note that delivery times are estimates and not guaranteed.

4. Shipping Costs

Shipping charges are calculated as follows:

1; Standard Shipping: [Free of Cost]

2; Express Shipping: [As per products policy]

3; Free Shipping on orders above [1000/-] (if applicable)

The exact shipping cost will be displayed at checkout before payment.

5. Tracking Information

Once your order has been shipped:

1; You will receive a shipping confirmation email.

2; A tracking number and tracking link will be provided.

3; You can track your order in real time using the provided link.

If you do not receive tracking information within [36 HOURS/DAYS], please contact us at [hello.velmora.india.com].

6. Delivery Issues & Delays

While we work with reliable shipping partners, delays may occur due to:

1: High order volumes

2: Weather conditions

3: Courier disruptions

4: Public holidays

5: Incorrect or incomplete shipping address

If your order is delayed beyond the estimated timeframe, please contact us at [hello.velmora.india@gmail.com], and we will assist you promptly.

If a package is marked as delivered but not received, please:

(a) Check with household members or neighbors

(b) Contact the courier service

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

Velmorastore.in is not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

8. Contact Us

If you have any shipping-related questions, please contact:

VELMORA
Email: [hello.velmora.india@gmail.com]
Response Time: [12-24 HOURS]

We are committed to making your shopping experience smooth and reliable from checkout to delivery.