Terms of service
Welcome to [VELMORA]. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. Account Terms
1: You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2: You agree to provide accurate, current, and complete information when creating an account or placing an order.
3: You are responsible for maintaining the confidentiality of your account details.
4: We reserve the right to suspend or terminate accounts found to be providing false information or engaging in misuse.
2. Pricing & Payment
1: All prices are listed in Indian Rupees (INR) unless otherwise stated.
2: Prices are subject to change without prior notice.
3: We reserve the right to correct pricing errors at any time.
4: Payment must be completed at checkout using approved payment methods.
5: Orders will not be processed until payment is successfully received (except in the case of Cash on Delivery, if available).
We use secure third-party payment gateways to process transactions.
3. Product Descriptions
We strive to ensure that all product descriptions, images, and details are accurate.
However:
1: Minor variations in color, packaging, or design may occur.
2: We do not guarantee that all product descriptions are error-free or complete.
If a product received does not match its description, please refer to our Return & Refund Policy.
4. Order Acceptance & Cancellation
All orders placed on our website are subject to acceptance.
We reserve the right to:
1: Refuse or cancel any order
2: Limit quantities purchased
3: Cancel orders due to pricing errors, stock issues, or suspected fraudulent activity
If your order is canceled after payment, a full refund will be issued to your original payment method.
5. Shipping & Delivery
Shipping timelines are estimates and may vary based on location and courier services.
We are not liable for delays caused by:
1: Courier partners
2: Weather conditions
3: Government restrictions
4: Incorrect address details provided by the customer
For full details, please refer to our Shipping Policy.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
By placing an order, you agree to the terms outlined in that policy, including eligibility, timelines, and refund processing.
7. Prohibited Uses
You may not use our website:
1: For any unlawful purpose
2: To violate any Indian laws or regulations
3: To transmit harmful code, viruses, or malicious software
4: To attempt unauthorized access to our systems
5: To engage in fraudulent transactions
6: To misuse product reviews or submit false information
Violation of these terms may result in termination of access and legal action.
8. Intellectual Property
All content on this website, including:
1: Text
2: Images
3: Logos
4: Graphics
5: Product descriptions
is the property of [VELMORA] and is protected under applicable intellectual property laws.
You may not copy, reproduce, or distribute content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law:
1: [VELMORA] shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
2: Our total liability shall not exceed the amount paid for the purchased product.
We do not guarantee uninterrupted or error-free website access.
10. Indemnification
You agree to indemnify and hold harmless [VELMORA], its owners, employees, and affiliates from any claims, damages, or expenses arising from:
1: Your violation of these Terms
2: Misuse of the website
3: Breach of applicable laws
11. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions regarding these Terms, please contact:
[VELMORA]
Email: [hello.velmora.india@gmail.com]
Response Time: Within [12-24 HOURS]